Product recall

Simply download the AEG app from the Apple or Google Play app stores. Follow the instructions on the screen to connect your appliance or watch the ‘How to Connect’ video.

• How to connect your AEG Touch Button LED Washer App
• AEG App for Laundry

Please refer to your user manual for details on what the error message means, or contact AEG First Klasse Care on 1300 363 664 and we will be glad to assist you with information about what the error message means.

No, AEG Power Tools are a different company.

We have a selection of easy to follow How to Videos to help you care for your appliances.

The AEG First Klasse Care Team are available 6 days a week.

• Monday-Friday 8am-6pm
• Saturday 9am-2pm

All times are Eastern Standard Time.

We have qualified factory technicians available to assist with the repair of your appliance. Simply book a service and repair online. Alternatively, call AEG First Klasse Care on 1300 363 664 or contact us and we will be glad to assist you.

If you are unsure about the meaning behind the icons on your appliance you can always refer to the user manual that accompanied your appliance. Simply go to User Manuals and type in your model number to download the relevant user manual.

Simply use our Buying Guides to help you in your selections.

Yes, we can. Simply contact the AEG First Klasse Care team for assistance and more information on appliance connections and installations. 

Simply go to User Manuals and type in your model number to download the relevant user manual.

Spare parts for your AEG appliance can be purchased from the AEG Shop . Alternatively please call AEG First Klasse Care on 1300 363 664 or contact us and we will be glad to assist you.

Simply peel the stickers off. We recommend using eucalyptus oil to help remove any sticker residue from your appliance.

You can amend your service booking details online, simply select 'Manage my Booking'.  Alternatively, call AEG First Klasse Care on 1300 363 664 or contact us and we will be glad to assist you.

Simply go to Where to buy and type in your post code to find your nearest AEG retailer.

Please call AEG First Klasse Care on 1300 363 664 or contact us and we will be glad to assist you. For more information on warranty Click here.

Accessories can be purchased from the AEG Shop or see your AEG specialist retailer. Alternatively please call AEG First Klasse Care on 1300 363 664 or contact us and we will be glad to assist you.